Orders are dispatched via Royal Mail Tracked 48. Most UK deliveries arrive within 2–3 working days. Order before 12pm for same-day dispatch.
Is delivery free?
Yes — free UK delivery on every order, no minimum spend.
How do I track my order?
You'll receive a Royal Mail tracking number by email once your order has been dispatched. Use it directly on the Royal Mail website to follow your delivery.
Can I return it if it's not right?
Yes. You have 14 days to return any item. No fuss.
Our Products
Is this genuine Douglas®?
Yes. Every product on ESSA UK is an authentic Douglas® plush toy — not a replica, not a third-party alternative. What you see is exactly what you receive.
How much do the plush toys cost?
Products range from GBP 35.99 to GBP 99.99. A 20% discount is applied automatically at checkout — no code needed.
Which breeds do you stock?
We carry a curated range of breed-specific Douglas® plush dogs including Border Collie, Golden Retriever, German Shepherd, Chocolate Lab, Akita, Bernese Mountain Dog, and more. Stock changes regularly — browse the full collection to see what's available now.
Why buy from ESSA UK instead of ordering from abroad?
ESSA UK holds genuine Douglas® stock in the UK, meaning faster delivery, no import delays, no customs fees, and straightforward returns — all handled domestically.
Read the Privacy Policy
